Deposit - A deposit of a weeks fees is required to secure a child's place

Personal details - Please notify the Nursery of any changes to details provided on your child's application form

Payment of Fees - All fees are payable in advance and may be made by cheque, cash or direct debit. Receipts will be issued.

Absence - Fees are all payable for all periods of absence whether due to illness or holidays. Payment is required for all Bank Holidays when the nursery is closed as this makes up for fees due for the overall year.

Clothing - please provide a change of clothes in a bag marked with your child's name.

Nappies - please ensure you provide a good supply of nappies; staff will let you know when these are running low.

Meals - All food will be prepared and freshly cooked on the premises by our nursery cook. Any suggestions or dietary requirements will be met. Morning sessions include breakfast and lunch, all day sessions include breakfast, lunch and afternoon snack. Afternoon sessions include snack.

Bottles - Please provide formula milk each day, this can be ready prepared or if parents prefer staff can prepare bottles on sight.

Illness - If your child is unwell please do not bring them to nursery, if they become ill while at the nursery you will be contacted to take them home if possible.

Medication - Senior members of staff or designated first aiders will administer medicine on the instructions of the parent and upon receipt of a signed medication form.

Collection - Children must be collected by the end of the time of their session. Children may only be collected by persons authorised to collect them - this will usually be a maximum of three people and photos of these people together with details on the application form may be provided to the nursery. Alternatively a password can be provided and the person will be asked to give this password to a member of staff who will be aware of it.

Notice - The Nursery requires four weeks written notice of termination of a place. if notice is not given we rese=r=erve the right to recover the amount by means of our debt recovery department.

No Smoking Policy - Mossley Hill Childcare operates a No Smoking Policy on these premises and asks parents to comply with this.

Security - A CCTV system is in operation for the grounds and main rooms of the nursery. This incorporates monitoring and recording and can be accessed by parents on a special password system only while their child is on the premises.

Confidentiality - All information provided held by the nursery will be kept strictly confidential.

Policies and Procedures - A full set of our nursery Policies and Procedures is kept on the premises at all times and is available in the main foyer for parents to view.